Your machines should be making sales — not creating problems.
Connect your vending and self‑service machines to Rabbah and manage payments, sales, machines and operations from one complete system.
Your machine can be perfect. But if payment fails, the result is still 0.
You can have the best machine, the best location, the right products and a great operation. But when the payment device or system fails, the entire business stops at the most important moment: checkout.
Rabbah connects the machine to the payment and operational systems that turn an opportunity into a transaction.
Running a machine fleet is harder than it looks.
Every machine adds another point that can fail, another location to monitor and another operational task to manage.
Payment stops
If customers cannot complete a payment, the machine cannot make the sale.
Machines go offline
An unavailable device can mean lost transactions and lost revenue.
Operations become manual
Checking machines, investigating failures and monitoring performance takes time.
Stock problems become revenue problems
You need to know which machines need attention before empty slots become lost sales.
Support becomes expensive
Sending technicians to solve issues that could have been diagnosed remotely creates unnecessary cost and downtime.
Scaling creates complexity
What works for 10 machines can become painful at 100 or 1,000.
Before Rabbah… and after
From guesswork and waste to full control and sustainable growth.
Why Rabbah? Because payment is only the beginning.
Keep your machines connected.
Rabbah devices use SIM/cellular connectivity to keep the payment point connected to the platform.
Your machine should not depend on someone being physically there to know whether it is online.
Payment is one part of the operation.
Instead of adding another payment terminal, connect your machine to a complete system for self‑service operations.
Fix more. Visit less.
When something goes wrong, your first response should not always be a technician driving to the machine.
Rabbah enables remote monitoring and support, with WhatsApp-based communication for faster issue handling.
One network, any machine.
Rabbah is protocol-agnostic — any self‑service machine plugs into the same fleet. Subject to machine model and integration requirements.
Give customers a simple way to pay.
The card and digital wallet methods supported on Rabbah devices.
The device that connects your machine to Rabbah.
A purpose-built payment and connectivity device that connects your machine to digital payments and the Rabbah platform.
Connected by SIM
Keep the payment point connected through cellular connectivity.
Multiple payment methods
Mada, Visa, Mastercard, American Express, GCC / Gulf network cards, Apple Pay, Samsung Pay and Google Pay — subject to the applicable production configuration.
Works across machine protocols
MDB, PULSE, RS232, Bluetooth and other supported machine protocols.
Smart interface
A customer-facing interface that adapts to the machine experience: snacks, drinks, coffee, games and other supported self‑service experiences.
Voice interaction
Spoken guidance at the machine helps the customer choose a product and complete payment, in Arabic and English. Subject to machine model and configuration.
Smart error handling
If a machine malfunction affects a transaction, Rabbah can support automated refund handling where the configured workflow allows it.
One dashboard for your entire fleet.
Know what is happening across your machines without visiting every location.
Fleet visibility
Device and machine directories, online/offline status, device location and information, with navigation to the linked machine.
Sales intelligence
Sales summary, net sales and reversals across last day, week and month, with period comparison and top devices by sales and reversals.
Machine operations
Machine setup, models and types, configuration, planograms, capacity and last restock information.
Inventory
Fleet inventory overview, current stock against capacity, low-stock machines, critical and healthy status, per-machine views and replenishment visibility.
Products
Product catalog with images, barcode lookup, Arabic and English descriptions, base price, discounts, product types and planogram templates.
Transactions
Detailed ledger with status, purchase and reversal visibility, payment references, RRN, receipts, search, filtering and sales export.
Reconciliation & payouts
Gross sales, net amount, daily and device-level reconciliation, payout history and settlement information.
Team management
Team members with multiple roles, permissions, user status, last login and role management.
Integrations
Webhooks, event routing, event delivery logs and external integrations.
Hear it from operators.
“Before Rabbah we found out about a dead machine from the customer, not the system.”
“Most of what used to be a site visit is now something we can see and handle remotely.”
“We know which machines need stock before the slots are empty.”
Clips and transcripts are placeholders pending approved customer recordings.
Built with operators. Proven in the field.
Questions operators ask.
Rabbah supports multiple machine communication protocols, including MDB, PULSE and RS232, with additional integrations depending on the machine configuration. Don't see your machine? Contact us.
Let's connect your machines.
Tell us what machines you operate and how many you have. We'll help you identify the right Rabbah setup.
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